About Us
Rose Insurance Agency is a full-service insurance agency with over 150 years of combined knowledge.
Meet Our Team
Mina Paolino
Mina has been with Rose Agency for over 20 years. She likes to say her kids, John and Teresa, have grown up at the Agency. Mina is an avid reader and movie buff. She is known for her welcoming smile while helping clients get what they need…
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Mina graduated from Sacred Heart University with a B.S. in Business Administration and has an accounting background. Mina has worked in insurance for 20 years and provides service for commercial and personal lines clients. Mina brings such compassion to the office she will go the extra step to comfort clients. She remembers a particular claim where the client was so shaken from a car accident, that Mina hugged her client and helped her client through the entire claim process. Needless to say, the client was so thankful for her patience and compassion.
Lisa Manson
“What I love most about working at Rose Agency is getting to meet so many fantastic people with such diverse needs’” Lisa takes pride in helping clients. She happily takes on the challenge of matching the best solution for the client’s need…
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Lisa graduated from Briarwood College with a degree in Business Management. She completed insurance licensing at Fairfield University and has been in the insurance industry for 25 years. You will find Lisa fishing with her boys at one of the local lakes, enjoying the outdoors with her husband or shopping with her daughter. Lisa is involved with the high school booster club that helps raise scholarship funds for student athletes.
Abbey Pokladowski
Abbey brings a positive attitude and welcoming spirit to our Agency. She attended Emmanuel College in Boston, Massachusetts where she majored in Communications and led her cheerleading team as captain…
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Abbey brings a positive attitude and welcoming spirit to our Agency. She attended Emmanuel College in Boston, Massachusetts where she majored in Communications and led her cheerleading team as captain. During her time in Boston, Abbey worked for the Red Sox and attended all their home games. Abbey specializes in commercial insurance as a customer service specialist. She is always willing to accommodate our customers while maintaining our excellent standard of customer service and satisfaction. During her down time, her and her husband enjoy exercising and anything related to the outdoors.
Steven Rose
Steve’s 40 years of industry experience has provided his clients the peace of mind knowing they have the right amount of coverage. He is active in the community through his involvement in the Valley Chamber of Commerce and volunteering…
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Steven holds a B.S. in Finance from the University of Connecticut. Steve has been awarded multiple President and Champion industry awards. He has also received the Five Star Home/Auto Insurance Professional award from 2012-2021 from Connecticut Magazine. The Rose Insurance Agency is only one of ten Insurance Connecticut Agencies to receive this award for ten consecutive years.
As the agency principal, Steven works hard to ensure the Rose Insurance Agency maintains a culture that enables excellent customer service. His down time includes golfing, hiking, biking and spending time with the grandchildren.
Andrew Rose
Drew works with a wide range of insurance programs including personal, commercial and financial. When he’s not working, Drew is busy with his family and their lab, Finn. As a former CT Assistant Lacrosse Coach of the year in high school lacrosse…
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Drew is a graduate of Hartwick College in Oneonta, NY with a B.A. in economics and management. Andrew joined his father 14 years ago and has continued the Rose tradition of excellent customer service. Drew is a certified insurance counselor specializing in business insurance covering General Liability, Business Auto, Workers Compensation and Bonding. Drew plays just as hard during his off-hours running, hiking, playing golf and spending time with his family. On his bucket list is experiencing Mardi Gras.
Maureen Mas
Maureen has been with the Rose Insurance Agency since April 2019. Before joining our team, Maureen worked in the Special Education field for 37 years.She received her Masters in Education in Deaf Education from Penn State…
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Jennifer Hanlon
“The only real failure in life is not trying” This a statement that summarizes Jennifer Hanlon’s personal and professional career. She has a strong determination to take on challenges with a belief that through focused efforts and persistence positive…
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“The only real failure in life is not trying” This a statement that summarizes Jennifer Hanlon’s personal and professional career. She has a strong determination to take on challenges with a belief that through focused efforts and persistence positive results will occur. Over the course of her life, she has worked in many different fields and found her passion in Business Management & Human Resources. Jennifer easily builds rapport with customers and employees alike. When she is not working, she is enjoying spending time with her family whether it be camping, playing out in the yard or simple relaxing on a rainy day.
Carlos Arrindell
Carlos is an passionate client advocate. His expertise writing business with numerous carriers will support clients needs seeking exceptional coverage at a competitive premium. Carlos is active member and ambassador of the local …
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Carlos is an passionate client advocate. His expertise writing business with numerous carriers will support clients needs seeking exceptional coverage at a competitive premium. Carlos is active member and ambassador of the local Chamber of Commerce and also volunteers with local non-profit organizations to facilitate insurance educational seminars geared towards First Time Homebuyers. When not at work, Carlos enjoys spending time outdoors with his family Fishing, Hiking, going on Bike rides, and coaching his son in Oxford Little League Baseball . As a graduate of the University of Connecticut, Carlos is an enthusiastic UConn Athletics fanatic!
Alex Watts
Alex is an insurance advisor focusing on commercial and personal lines. Before joining the agency Alex worked in the construction industry. With his expertise, Alex works with contractors to provide them with the best solution for their insurance…
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Alex is a graduate of St. Michael’s College with a bachelor’s degree in political science. He lives in West Hartford and enjoys time at home with his wife and daughter. In his spare time he enjoys golfing, hiking in Vermont and watching the Bruins.
Vanessa Medina
Vanessa’s favorite part of working at Rose Insurance Agency is that she gets to speak with her clients and build trusting relationships every day. After college, she worked 8 years for TD Bank, and through her capabilities earned a managerial role…
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Vanessa’s favorite part of working at Rose Insurance Agency is that she gets to speak with her clients and build trusting relationships every day.
Vanessa graduated from Albertus Magnus College in New Haven, CT with a Bachelor’s in Business Management. After college, she worked 8 years for TD Bank, and through her capabilities earned a managerial role. Vanessa’s insurance career started at State Farm in Newtown as a customer service representative and later moved into account management. She now serves the role as a personal lines manager and agent for the Rose Insurance Agency. Vanessa has developed an in-depth knowledge of carriers, markets, and finding her clients the right coverage for their needs.
When not at work, Vanessa enjoys wine-tasting with friends, or relaxing at home with her 2 children, the father of her children, Jonathan, and their bernedoodle, Santi Bear.
Olivia Vona
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Olivia joined the Rose Insurance family in May of 2022. She primarily assists with servicing our personal lines, ensuring that our clients’ voices are heard, and their needs are met. In addition to this, she oversees our marketing campaigns and social media presence, allowing us to stay connected with our insureds.
She is known for her enthusiastic energy and dedication to her career.
Olivia attended Paier College of Art and strives to include a bit of creativity in her day-to-day operations.
When she is not at work, she will be spending time with her family. Especially with her younger siblings, hosting game nights with her fiancé in their new home!
Carly McMichael
Carly is an energetic and dedicated professional, she is thrilled to be part of the Rose Agency as a Customer Service Representative in Commercial Lines…
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Carly is an energetic and dedicated professional, she is thrilled to be part of the Rose Agency as a Customer Service Representative in Commercial Lines. She is a key member of our team and joined us with over five years of valuable experience in the industry, with a strong focus on Life and Disability insurance. When not at work, Carly spends time with her husband Kevin, dog Leo, and is currently expecting a new addition to her growing family.
“I truly admire Steve and Drew’s philosophy of treating their team like family and serving customers with honesty and respect,” Carly shares. She is eager to continue broadening her expertise across all areas of insurance, contributing to Team Rose’s mission of delivering exceptional customer service and building lasting relationships.
Debbie Rosenthal
Debbie is a graduate of The New York Institute of Technology with a B.S. in Marketing. She worked in the Financial Services field for several years. After moving to Connecticut from New York, she went on to raise her three children…
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Mike Pamula
Mike became a licensed agent in 2019 and assists his clients with both commercial and personal lines coverage. Before joining Rose Insurance, he started his insurance career with Allstate. With the knowledge he gained on the captive side along…
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Mike became a licensed agent in 2019 and assists his clients with both commercial and personal lines coverage. Before joining Rose Insurance, he started his insurance career with Allstate. With the knowledge he gained on the captive side along with the tools of being independent, Mike can offer a wide range of products and coverage options at competitive pricing.
Mike advises his clients on proper protection to ensure they are not underinsured. “Sometimes clients are already properly protected, and we are just trying to find them a more competitive price, sometimes they had no idea just how underinsured they were! Every situation is different, every day is different, that’s what I love about my job”
When Mike is not working, he enjoys spending time with wife, kids, and dog Cody. He also enjoys golfing, playing softball, going to the beach, traveling, or seeing one of his Boston sports teams play! Mike is a native Rhode Islander who moved to CT in 2014 after meeting his wife while attending University of Rhode Island.
Jefrey Espiritu
Jefrey has been a part of the Rose Insurance Agency since May of 2021. As our office assistant he assists on the back end and preforms a large range of tasks to support daily operations…
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Jefrey has been a part of the Rose Insurance Agency since May of 2021. As our office assistant he assists on the back end and preforms a large range of tasks to support daily operations. When not at work he spends time with his family and fiancé.
Stephanie Hensley
Stephanie joined the Rose Insurance Agency family in May of 2023. She works in our personal lines department and is here for all your quoting needs. Steph attended Massachusetts College of Liberal Arts for musical theater and carries the passion for the arts with her in her day-to-day life…
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Stephanie joined the Rose Insurance Agency family in May of 2023. She works in our personal lines department and is here for all your quoting needs. Steph attended Massachusetts College of Liberal Arts for musical theater and carries the passion for the arts with her in her day-to-day life. She is also a full-time mother and has her hands full with four children total. Steph brings a positive, enthusiastic, and humorous attitude to the office and loves to laugh with her customers and coworkers. She believes in working hard to achieve the goals you strive for and brings that to the table with all her clients.
“The only place success comes before work is in the dictionary.” – Vince Lombardi
Jesse Ciarcia
Experienced insurance agent with 8 years in the industry, specializing in all lines of insurance. Committed to providing clients with tailored solutions to meet their needs…
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Experienced insurance agent with 8 years in the industry, specializing in all lines of insurance. Committed to providing clients with tailored solutions to meet their needs.
Nick Lazar
Nick is an experienced insurance producer committed to helping individuals, families, and business owners protect what matters most. He understands that life is full of uncertainties, which is why he’s passionate about providing coverage that offers true peace of mind when the unexpected happens…
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Nick is an experienced insurance producer committed to helping individuals, families, and business owners protect what matters most. He understands that life is full of uncertainties, which is why he’s passionate about providing coverage that offers true peace of mind when the unexpected happens.
When Nick joined Rose Insurance in early 2025, he brought with him nearly 7 years of insurance experience, along with a background in real estate sales and disaster restoration. This well-rounded experience gives him a unique perspective on risk management, allowing him to offer thoughtful, informed guidance tailored to each client’s needs.
Outside of work, Nick enjoys spending quality time with his wife, Patricia, and their two daughters, Olivia and Isabelle. He is also active in their school community, which has been a rewarding way for him to stay connected and involved in their daily lives. When he’s not with his family, Nick is likely catching a game—he’s a lifelong fan of the Boston Red Sox, Celtics, and Bruins.
Suzi Hornak
Meet Suzi! With five years of insurance experience under her belt, she recently joined the Rose Insurance Agency and instantly fell in love with its warm, family-oriented atmosphere. Beyond her professional life, Suzi has a passion for all things “farm core.”…
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Meet Suzi! With five years of insurance experience under her belt, she recently joined the Rose Insurance Agency and instantly fell in love with its warm, family-oriented atmosphere. Beyond her professional life, Suzi has a passion for all things “farm core.” She shares her life with her beloved chickens and cats, who are as much a part of her family as her humans. Suzi and her boyfriend of eight years recently embarked on an exciting adventure: purchasing and renovating their dream home, where they now happily reside. Suzi’s vibrant personality, love for her furry and feathered companions, and enthusiasm for creating a home, make her an essential part of the Rose Insurance Agency and her community!
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